Blue Butterfly Healing customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
Telephone: 07771885199
Email: bluebutterflyhealing@outlook.com
What information we collect, use, and why. We collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Date of birth
• Health information (including dietary requirements, allergies and health conditions)
• Health and safety information
• Information relating to loyalty programmes
• Identification documents
• Information relating to comupliments or complaints
We also collect or use the following information to provide services and goods, including delivery:
• Health information
We collect or use the following information for service updates or marketing purposes:
• Names and contact details
We collect or use the following information to comply with legal requirements:
• Identification documents
• Health and safety information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
• Consent
• Legitimate interest:
• Providing complementary therapy, some health conditions are impacted and therefore its vital that I know if clients have these conditions so my treatment can be tailored accordingly. If clients have health issues it's important I have their GP details so they can be contacted if the client becomes ill during a treatment.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
• Consent
• Legitimate interest:
• Having clients contact details allows me to contact them with offers or last minute cancellations they may wish to take advantage of.
Our lawful bases for collecting or using personal information for legal requirements are:
• Consent
Where we get personal information from
• People directly
• Health care providers
How long we keep information
Information is held for seven years, or until you request it is deleted.
Who we share information with
Other organisations
• Health care providers
• Emergency services (where necessary)
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
06 May 2024